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I am trying to access a new PI Zero W headless on Windows 10. I have followed the instruction at: https://desertbot.io/blog/headless-pi-zero-w-wifi-setup-windows

I get the putty window open that asked for "login as:" and I put pi. That causes a putty fatal error: No supported authentication methods available (server sent: publickey)

I have found several descriptions of how to fix this problem but all either assume that I have access to the Zero with a monitor and keyboard or assume that I am running a linux operating system.

What is causing the problem and is there a way to fix it using only Windows 10.

  • By default SSH on the RPF Raspbian images can be accessed with a password. Are you sure you're trying to connect to the correct computer? – Dirk Apr 3 at 20:34
  • Yes! I followed the process described in the link above for a clean install. One comment I found on web was that putty may get confused if you accessed other Pi's. I have accessed a Pi3 and Pi4 with no problem. Just the Zero headless. – GuyB Apr 3 at 21:18
  • BTW: Never was asked for password. As soon as you type pi for login putty terminates. – GuyB Apr 3 at 21:19
  • You could try running putty -cleanup BUT BE AWARE this will DELETE ANY and ALL keys and settings you have created for PuTTY – Andyroo Apr 4 at 15:53
  • Tried the putty -cleanup. That didn't solve the problem. Could Windows 10 be blocking access? Where to look? – GuyB Apr 4 at 18:07
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I found a work around "error: No supported authentication methods available (server sent: publickey)". Using "yourhostname.local" for the houstname in putty did not work. I spent the day locating the access to my router. Once there I could see the IP address for the headless Pi Zero.

Burned a copy of Buster and brought it up on a Pi 4 with a monitor. Set the WIFI and accessed the Pi 4 on putty through WIFI. Now that I have a working WIFI I moved the SD to the PI Zero and looked up the assigned IP on the router. ALL Good.

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  • Please accept your own answer with a click on the tick on its left side. Only this will finish the question and it will not pop up again year for year. – Ingo Apr 9 at 16:35

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