I was using a Raspberry Pi3 successfully connecting from Win10 PC with hostname (ssh pi@hostname). Ping hostname worked also.

I took the Pi3 chip and placed it into a Pi4. IP address changed from to I can still connect with ssh [email protected] but I can no longer connect with ssh pi@hostname. Nor can I ping hostname (i.e., ''Could not resolve hostname'').

status/attempts so far:

  • hostname command confirms it is known by ssh
  • Verizon My Network display shows the hostname
  • /etc/hostname and /etc/hosts both show hostname
  • i've rebooted the raspberry, the pc and the router many times
  • i've reinstalled os-lite a few times (deleting .ssh\know_hosts before each attempt)
  • i've tried using sudo raspi-config
  • i've tried changing the hostname to hostname2 and back
  • i noticed .ssh\known_hosts now only has one line with ecdsa-sha2-nistp256... (with Pi3 it had two lines with hostname on the 2nd line), so i duplicated the key with a 2nd hostname line ... no dice

Frustrating since it worked perfectly with Pi3.

  • 1
    If you want help you have to paste real data - not try to hide information (which is private anyway) and explain WHAT YOU DID.
    – Milliways
    Feb 27, 2021 at 2:30
  • i've tried changing the hostname to hostname2 and back does hostname2 work if you DONT change it back? I'd also remove .ssh\known_hosts file on the client Feb 27, 2021 at 2:33
  • jaromanda ... hostname2 didn't work and i have consistently removed known_hosts. milliways ... I'll post more details after trying andrew's approach below.
    – RKO
    Feb 27, 2021 at 12:18
  • Andrew's arp -d * worked after I also performed sudo update. Thanks all for your help!
    – RKO
    Feb 27, 2021 at 13:49

1 Answer 1


Clear the name cache in Windows.

Open an command line windows as an administrator and issue:

ipconfig /flushdns

If that does not work try:

nbtstat –R

Make sure that all entries for the machine name AND IP address (IPv4 and IPv6) are removed from the known_hosts file on the Windows PC.

You can also try arp -d * if the first two do not work.

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