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My Pi 4 (8GB) has been crashing since yesterday whenever you want to watch a movie in Chromium via Netflix. However, the first five minutes of the film run through without any problems.

Other websites (e.g. Stackoverflow and Youtube) work in Chromium and other actions (e.g. zipping and moving many files) on the Pi work fine.

I have not applied major updates before, I check for updates at irregular weekly intervals, so the Pi is mostly up to date.

When the Pi freezes, the green LED (for read & write actions) doesn't light up at all.

The technical info:

Version Pi

pi@raspberrypi:~ $ hostnamectl
   Static hostname: raspberrypi
         Icon name: computer
        Machine ID: 123456789asdfforwin
           Boot ID: niwroffdsa987654321
  Operating System: Raspbian GNU/Linux 11 (bullseye)
            Kernel: Linux 5.15.61-v7l+
      Architecture: arm

Version Chromium

pi@raspberrypi:~ $ chromium-browser -version
Chromium 104.0.5112.105 Built on Raspbian , running on Raspbian 11

If it helps troubleshooting, I'll eat a broom, but the movie I use to recreate the behavior is 'The School for Good and Evil'.

I found this question that has the same behavior, but with Amazon and no solution.

This question is similar however the answers did not help me:

  • I use the official power supply for the Pi for normal use and when testing I used a much more powerful laptop charger (65W) and still the behavior occurred.

  • I ran sudo e2fsck -cvf /dev/sdb2 on another PC with the SD card, but no bad sectors were reported.

This is my first case where the Pi completely crashes, I do not yet have any idea what logs I need to look into (though I have not yet done a search for it).

I haven't tried to reinstall the SD card yet, because I would like to solve the problem in a different way.

Netflix crashes my Pi4 and i want to know why

Added Info 1:

I was running htop on the side when the freeze occurred: Each core was under 40% and the RAM was under 50% utilization

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  • maybe Netflix made an update to their servers.
    – jsotola
    Commented Oct 26, 2022 at 15:32
  • What temperature does your Pi reach? How much memory us in use?
    – CoderMike
    Commented Oct 26, 2022 at 15:57
  • @CoderMike under 80°C, otherwise the attached fan would start; i can touch the chip without problem, its very warm but not hot. And ca. 30-40% of the RAM are in use Commented Oct 26, 2022 at 16:02

1 Answer 1

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It was due to Chromium's appearance settings: after I set 'Show bookmarks bar' and 'Use system title bar and borders', the behavior stopped

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