0

I'm powering my Pi 3 with Weidmuller 5V/5A power supply and the Pi is running Raspbian Jessie. I have connected only a wireless mouse with wireless keyboard and USB web camera. I still get the yellow lightning icon. Any ideas what could be wrong? It's messing with my computer vision application.

  • 1
    just because that is what the label says does not mean that is the voltage being output by the power supply. A cheap cable can also cause a drop in voltage from the PSU. The USB accessories can also be causing the undervioltage you are experiencing. A quick way to diagnose the last is to connect them to the Pi though a powered USB hub. – Steve Robillard Jan 1 '17 at 19:59
1

Well, "undervoltage" isn't really ambiguous. You can check it directly on the 5V and ground pins with a multimeter, but if the icon only flashes intermittently, it may be because the supply cannot deliver the required instantaneous current, causing the Pi's voltage to fluctuate, and I'm guessing the average multimeter won't help with catching that.

A reason for this problem could be:

  • That the supply is primarily intended for charging USB devices, as opposed to actively powering electronics, and so deals with instantaneous draws in a way suited to the former but not the latter.

  • That the supply is a USB charger that might be okay, but the microUSB cable used is sub-par. Try another cable.

  • That the supply is low quality or defective.

  • That the Pi is defective.

To differentiate the last case from the previous three, you would have to test using another, high quality supply intended for power, not just re-charging batteries. If you get the low voltage indicator no matter what you do, then you should contact the distributor for a warranty claim.

| improve this answer | |
  • Thanks for advice. I'd rule out the low quality of power supply case because it's quality industrial power supply used for powering electronics. I used this one at work before and it's not faulty. – Juraj Jan 1 '17 at 20:08
  • So that leaves you with only one possibility. – goldilocks Jan 1 '17 at 20:12
  • Do you think a reinstall of raspbian might help too? – Juraj Jan 1 '17 at 20:16
  • You could run a complete update to make sure it isn't a software glitch somewhere that's been corrected. But this seems unlikely since there haven't been boatloads of people with this problem. The Pi 3 definitely is more fickle than other models though. You might want to clarify the question by indicating whether the indicator is always on, or just comes on sometimes (in what context -- presumably, running up the CPU) and whether the red PWR led goes on and off in parallel to the indicator. – goldilocks Jan 1 '17 at 20:28
  • It goes on for example now when I typed sudo apt-get update command. The red LED isn't in parallel but it's turned on and sometimes blinks. – Juraj Jan 1 '17 at 20:33
1

The voltage monitor chip (APX803) (or similar) used in virtually every computer made in the last 30 years. It is unlikely to be due to a faulty Pi.

If the undervoltage indicator comes up the voltage is below 4.63±0.07V. See Raspberry Pi Power Limitations. Even if the power LED is lit the voltage could still be below spec 5.0±0.25V.

The ONLY way to check that the supply is adequate is to measure the voltage on pins 2,6.

Poor quality cables (the majority) can exacerbate the problem — again the only way to confirm is to measure voltage (or monitor on a CRO to detect transients).

Changing software will NOT help! The voltage is detected in hardware, the firmware does stretch the indicator to 3 seconds, to make it easier to detect transient undervoltage.

| improve this answer | |
  • Hello. Thanks for your great reply. I connected everything I use and made sure it's running. Then I measured voltage on pins 2, 6 and it was 4.60V. I'm using industrial power supply used for powering electronics but I used microUSB cable from my phone charger and it's really thin. I'm going to change USB cable. Thanks once more. – Juraj Jan 2 '17 at 8:52
1

I have had similar problems with undervoltage. The solution was to use a better USB cable for the power. The cable voltage drop can be excessive if you use a long cable and/or a thin gauge wire. More current draw from continuous heavy CPU time (like vision processing) will make it even worse. Use as short a cable as possible and make sure it is 20AWG. I highly recommend a USB power monitor. They are inexpensive and can help diagnose these issues.

| improve this answer | |
0

I connected everything I use to my Pi and made sure it's running. Then I measured voltage between pins 2,6 and it was 4.60V. I replaced thin microUSB cable for thicker and the lightning icon didn't show up.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.