I installed cups onto my pi fairly smoothly, printed the test page on cups, all good. Locate the printer (HP deskjet 960c) which is located inside the RASPBERRYPI network folder, all connects fine, select the relevant driver from the list and once again prints windows test page fine. I make a test print page in open office and click print, it says that the print job has been sent to the printer and then says it has been printed, meanwhile the printer has remained silent and hasn't printed a thing, the exact same thing happened with Chrome trying to print a PDF. I am not really sure if its a problem with the cups setup (I would assume not due to the fact it can print test pages) or if there is something else stopping it from printing. Any help is really appreciated I have been trying to get this to work for hours now.

  • Download the PDF and try printing the file through evince or okular or another PDF viewer. Does this work? Same for OpenOffice. Export a PDF and try printing it through evince or okular. Does this work? – Janka Feb 4 '18 at 23:58

It's easiest to troubleshoot cups using the provided web status pages. IIRC, you can access it at raspberrypi.local:631 (changing the hostname as appropriate).

You may have to add your username to the lp and lpadmin groups if not already present. Once connected and logged in, you should be able to view the status of jobs as they work their way through the queue. Check for things like errors in paper specification causing jobs to get "stuck" in the queue.

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