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This is Ayesha from Pakistan, I'm an Engineer and I always use Raspberry pi 3 model b here in Pakistan for my projects. It has been 1 hour that I'm searching and reading here my concern topic but I was not able to find it. I had a confirmation of Raspberry Pi 3 model B warranty. 8 months back I have purchase 12 Raspberry Pi 3 from https://www.w11stop.com/raspberry-pi and it all had 1 year manufacture warranty. Now I called them back and asked for 6 of them to be replaced but they said me to contact the company of Raspberry in London. This doesn't make sense. I called them again this morning so they suggest me to reach raspberrypi.org. That is why I'm writing here. Can any one suggest me what step should I take?

Thank you so much in advance. I really need your replies.

closed as off-topic by Milliways, joan, Ghanima Jun 6 at 18:50

This question appears to be off-topic. The users who voted to close gave these specific reasons:

  • "This question does not appear to be specific to the Raspberry Pi within the scope defined in the help center." – Ghanima
  • "This question does not appear to be specific to the Raspberry Pi within the scope defined in the help center." – Milliways, joan
If this question can be reworded to fit the rules in the help center, please edit the question.

  • You need to check the law in Pakistan to see if you have any rights. – joan May 27 at 17:06
  • This question is not specific about the RaspberryPi but legal matters. – Ghanima Jun 6 at 18:51
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The warranty for ALL things you buy is a contract between you and the vendor (even if is a manufacturer's warranty). Your reseller has a contract with RS or Farnell who make the RPi (by subcontracting the manufacturing to Sony). The reseller are acting as agents for the manufacturer for you.

The Raspberry Pi Foundation has no business in any of those relationships.

It's complex but identical to buying any household electronics.

  • Not only a contract in some countries. In germany and as far as I know in all countries of the EU warranty is also given by law. – Ingo May 27 at 14:31

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