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I found that the file system was the problem for me. Luckily it was a brand new usb hard drive so wasn't an issue to format it. I first formatted the hard drive to ext4 sudo mkfs.ext4 /dev/<usb disk> -L <diskname> Then I mounted the usb hard drive sudo mount /dev/<usb disk> /mnt/<my mount folder> Once mounted I changed the group ...


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